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Old Mar 31, 2010 | 9:59 am
  #52  
trojanman
 
Join Date: May 2008
Location: Orange County, CA
Programs: AA LT PLT, DL PLT, HH DIA, IHG PLT, Hertz PLT, Bonvoy GLD, Avis Pres Club
Posts: 1,266
Originally Posted by Goodmorning2U
The cabanas for these suites are dedicated/reserved. There is large wooden sign which reads "Presidential Suite" which is placed on the cabana of choice for the guests (usually nearest the ocean and the service station).
I didn't see any signs reserving specific cabanas, but it was obvious that certain cabanas were placed by themselves in front of suites.

Originally Posted by Goodmorning2U
Regarding nickel and diming: I felt that the fitness classes and ocean sports gear should be free, but other than these two issues I felt that the FS Hualalai was very good about not charging for incidentals. I scrutinize all bills closely but I've not had a single correction to a bill at the three times we've stayed at this property (and never at an FS). Once you checked the charges where they correct?
Actually, no, the bill was not correct. We were quoted $105 per person for a guided hike, and were charged $150 per person. It could have been a typo...Also, they charged us for breakfast each day even with our FSPP benefits. These items all had to be corrected.

Originally Posted by Goodmorning2U
Comlimentary Amenities: For example they provide 15 and 30 spf by the pools, hourly free pool service including sample alcoholic smoothies, complimentary snorkel gear, unlimited use of the business computers and 10 pages of free printing, a managers reception once a week with complimentary cocktails and appetizers, complimentary bath oils (you might have to ask for these), and excellent cultural classes, as well as a fitness ocean walk in the morning.
The hotel is not very good about providing details about what is included and what is not...at least not for first timers. For example, I saw the sunscreen by the pools, and we saw the notes about fitness walk and cultural classes. However, we knew nothing of the free printing, manager's reception, or bath oils. We only knew about the snorkel stuff because our second room was right next to the King's Pond snorkel station.

Originally Posted by Goodmorning2U
Thank you Trojanman for remind me of this amazing place. I want to return soon!
Aloha,

Goodmorning2U
Cheers to you!
trojanman is offline