Just to play devil's advocate, how did CO change to be the same/worse than US? I mean, the only things that changed this year was the elimination of free meals this fall and Extra Legroom...other than that, economy is the same as it was last year. The meal we got was next to nothing.
So... how does this make CO equal or worse to/than US?
Originally Posted by
radonc1
The thing about this reply is that I am starting to agree with Channa
Does the management of CO have an 800 number to Phx??
We now get, in Y, no pillows or blankets, pay for your IFE, and soon pay for your food in seats that can only be described as unspacious (sic). I can understand that if you are losing money then you need to do things to stem that. However, as US has shown, you truely can turn your product into a parody of a travel experience. I really do not wish that to happen at CO.