In the past few weeks I have been attempting to enter the required data for the TSA Secure Flight program on UA.com. I was under the impression that by now, UA was to have a function in which one might enter the data and it would be saved. It appears that that function is very hit or miss.
Furthermore, on entering data for existing itineraries, I get a message :
We are unable to save your Secure Flight information. Please try again later
Also, most of my itineraries have a green check indicating that Secure Flight data are entered, but when checking, I find either birthdate or gender or even full name are missing. I even went back today to check on a flight that I had entered the data for (and which had accepted the information) and bits were missing.
Has anyone found a way to get this function to work predictably? I am wasting a lot of time trying to get these data entered once and for all.
Ain't technology great?
Flyer 420
in Seattle