Originally Posted by
mwg25
What I want to know is what happens when someone pays for ELR and then the FA discovers that the row is populated by a non-English speaker, a 12-year-old, and [insert description of someone else who shouldn't be in the exit row]. Do they get moved? Refund?
If you are removed from an ELR seat, you will be refunded the purchase price. If you are not eligible to sit there (non-English speakers, under 15 yrs old) you will also be removed and have your money refunded.
I believe this refund is process automatically, as long as you are re-seated in the computer.