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Thread: I find it unfair
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Old Mar 18, 2010 | 8:36 am
  #15  
ELAL
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15 Years on Site
 
Join Date: Jan 2009
Location: London uk
Programs: *A Gold, BA Silver, Avis President, Hertz President circle
Posts: 2,812
Originally Posted by david870mdg
Anything with QF over the phone is a rip off other than complaints / things which will work in your favour.
They charge $60 or 2.5k points just to speak to someone.

Rip off.

For things which they cannot offer on their website there should be no charges (eg points redemption as identified by the OP, multi city bookings not in the cheapest fare bucket offered online, etc...)
I'll try and write to them asking for them to refund the 2500 miles, and hope for the best.
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