FlyerTalk Forums - View Single Post - Does upgrade chance increase or decrease if you check in online?
Old Mar 12, 2010 | 11:39 pm
  #30  
janetdoe
 
Join Date: Jul 2009
Location: DFW
Programs: AS, BA, AA
Posts: 3,670
Originally Posted by travelingmore
Has this worked for others? Not for me - I have called the EXP desk a few times while awaiting/hoping for a complimentary upgrade, to ask about my chances/postion in the queue, and we chat but there hasn't been any action they can take that would "push my upgrade through" before an automatic clearing. If I am misunderstanding the post, sorry - any clarification would help.

At least twice, I have called the EXP desk to ask about my upgrade, and the agent was able to upgrade me immediately. So the agent can definitely upgrade you between the time the inventory becomes available and the time the batch automated process runs.

It is unclear whether I happened to be at the top of the list (as an EXP who booked well in advance), or if calling actually moved me ahead on the list.
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