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Old Mar 6, 2010 | 7:33 pm
  #11  
redtailshark
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Join Date: Nov 2003
Location: Tucson, AZ, USA. UA 1K, reluctant but * best in class * DL FO/MM. Former BA jumpseat rider and scourge of Dilbertian management and apologists. As LX might - and do - say: "....an experienced frequent flyer of international airlines"
Posts: 3,386
Originally Posted by timminn
I suppose it said somewhere they were only good with certain fare classes, but I didn't see that before I made my choice. Tried to use them with trips to London, the Caymans and Bermuda but they wouldn't accept the upgrade because my tickets were too cheap. If I wanted to pay $2,000+ to go to London instead of $8-900, then I'd get a "free" upgrade. Such a deal!
This is what damages DL...people thinking that these are gotchas. To be fair, it's in T & C and it's widely known you'll need to buy an expensive M fare and gamble on Z opening up. It's less of a gotcha than the notorious award booking tool on DL.COM that presents you with SM demands that make no sense even according to the rapacious three-tier redemption structure.

Were you aware that the SM director himself, Jeff R, publicly called his own PMU product "broken"? That ought to give you a clear enough signal about the worth of the PMUs.

I chose the 20k SM, about which everyone knows how I feel. But they're still worth more to me than the PMUs.
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