Originally Posted by
timminn
Got suckered into accepting these useless upgrades instead of 20,000 miles. Once I figured out they were never going to be usable and asked to undo my choice - nope.
Any appeal routes you can recommend?
You accepted them, so in my books you are stuck with them now. Not that this was any surprise or a change from last year, so I am

why you chose them in the first place.