Thanks, let's see if we can answer your questions:
Originally Posted by
Downunder girl
1. I found a great W fare on UA for around $1925 AUD, yet when I go to price the exact dates/itin on UA AUST website, it keeps telling me the W fare is $2121 (base fare) with taxes = $ 2242

. I understand your fares are base fares, but that is quite a large difference with UA site only showing fees/taxes at about $123.
There is a very good chance there is a hidden fuel surcharge that's not part of the published fare. Did you take a look at the rules for the fare to see if one was mentioned?
2. How do I book the fares I find on EF, given that UA.bomb is not playing nice and charging almost $350 more?
Again, they really are the same, but the fuel surcharges can throw things off. Airlines sometimes include surcharges in the "base" price that only show up when you price out an itinerary. Also, make sure UA is quoting the same Fare Basis as you saw on ExpertFlyer, and not a different fare that also books into W class.
3. I generally like to fly SYD-LAX and then fly home via LAX-SFO-SYD (more miles

). I couldnt find a way to price this on EF. It would not give me direct one way and the connection on the return leg only. When I check the connections button, it will still route me home via LAX direct if that is the city I arrived in.
When you say “price” do you mean a Fare Information search? If so, then a connection city isn’t part of the search, but check the Routing Rules for the fares to make sure that a given fare allows such a connection
If you are referring to a Flight Availability search, then I suggest you do one search as a non-stop and a separate one for the return specifying the connection city.
I really love EF, the seat maps are fantastic, so is the Award inventory screens, so please if you have a discount coupon for new members, I would love to know about it.
Well we have a discount where if you sign up for a year you get 12 months of Premium service for the price of 10. However we are not currently running any special promotions at this time.
Many thanks

.
Thank you! If you have any further questions, you can email our support team at
[email protected] and they’ll be happy to assist you.