Actually the vocal minority seems to be all the agressive and disrespective die hard Delta loyalists here, whose expectations have been driven rock bottom low by Delta (well done by Delta as a business though - I really mean it: it is always good to set one's customers' expectations low, as ultimately it results in "happier" customers), and who will jump like vultures on anyone implying that Delta is anything but perfect and tear them to shreds. It is clear that Delta has totally lost the respect of any customer with a brain (while those unlucky ones without it go on defending Delta like a bunch of zombies on a rampage, regurgitating the same things over and over again).

Really sad to see that it has come to this.

FT should be a place of constructive discussions and making it better for all. Instead, there is this vocal, direspective and destructive band of Delta loyalists here who will not let a word be said about how may be - just may be - Delta can improve it's FF program or IT or ___ (something else), and who will outright dismiss anyone's tale of any type of real problems or issues with Delta (because, of course, all that matters is them and their own experiences and the whole world rotates around them - so the Delta loyalists think ).