FlyerTalk Forums - View Single Post - Make-up offer from OfficeMax.com?
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Old Jul 18, 2001, 6:34 pm
  #4  
FlyingHammy
 
Join Date: Jun 2001
Posts: 88
I would not buy from their website again. I bought an inkjet cartridge, box came torn so I returned the item to a B&M store near me. At first the checkout girl said that she couldn't find the item in their register so I couldn't return it, so I told her that it's stated on their website that I can return anything bought online to any OfficeMax store. Then the supervisor and another checkout girl came, the supervisor went to get the store manager while the two checkout girls talked amongst themselves saying how someone else tried to return something bought online and their other manager said not to take it. Their attitude seemed like I was trying to scam them or something, but I just wait patiently for the manager. The manager called their 800 number and asked me what credit card I charged to and my phone number. He got some info and told the checkout girl to return the item. The two girls were not happy for some reason that I can have the item returned. The one girl doing the return then put on the return slip that I had no receipt! I didn't want to waste more time but just went ahead and gave my address and got a return. Needless to say, I will take my business elsewhere.

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