FlyerTalk Forums - View Single Post - Am I the only one who thinks its unethical to do this with upgrade certs?
Old Feb 27, 2010, 9:43 am
  #6  
sduk27
 
Join Date: Feb 2003
Location: YVR/BLI
Programs: AS MVP, AS BR thru Nov 2010
Posts: 47
I'm with DuckFlyer on this one! In regards to baliktad comments, when it comes to a passenger changing a reservation there is a cost to the airline. And thus they have to re-coup these costs somehow. However, I generally do not agree to the level which they have set their change fees. I think $75 to change a reservation when the original fare amount (excluding tax) is in the region of $89 is gauging the customer.

In regards to overselling, I cannot say that it's an unethical practice since they clearly state that this may happen in their conditions of contract. In fact we all benefit from it with lower fares.
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