FlyerTalk Forums - View Single Post - Personal entertainment devices (PED) on Hawaii 763 (HNL, OGG)? (consolidated)
Old Feb 24, 2010, 2:53 pm
  #12  
JDiver
Moderator: American AAdvantage
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
ANY carrier? Have you ridden Hawaiian lately?

But yes, AA has a relatively shoddy product in anything other than the 763 to Hawai'i.

Originally Posted by Halo117
Where has it been proven that AA does not make money on this route? A few conversations with employess does not constitute a reliable source. AA would not have 2 daily flights from DFW if they didn't make money.....remember revenue comes also from the cargo being transported.

I do believe that AA needs to improve both hard and soft product for this route. CO offers IFE and meal service for both cabins. Additionally the IAH-HNL route is considered business first service so they get the sundae treatment.

AA had the chance to upgrade the 767 fleet with built in IFE for all cabins and chose to only to upgrade the business section. AA simply does not compete with ANY carrier to Hawaii.....in terms of inflight service or seating.
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