Originally Posted by
freeupgrade
I flew AA 5 (DFW-HNL) a few weeks ago in F, and was disappointed:
1. No more cookies.
2. No more mints.
3. Pre arrival snack of "fruit sampler" is a complete joke. Its 1/2 a pear, an apple slice, 2 crackers and some gross cheese.
Yes, I realize this flight does not make AA money, yet I think AA really needs to improve the catering given the length of the flight.
CO serves a hot sandwich prior to arrival into HNL on IAH-HNL.
Where has it been proven that AA does not make money on this route? A few conversations with employess does not constitute a reliable source. AA would not have 2 daily flights from DFW if they didn't make money.....remember revenue comes also from the cargo being transported.
I do believe that AA needs to improve both hard and soft product for this route. CO offers IFE and meal service for both cabins. Additionally the IAH-HNL route is considered business first service so they get the sundae treatment.
AA had the chance to upgrade the 767 fleet with built in IFE for all cabins and chose to only to upgrade the business section. AA simply does not compete with ANY carrier to Hawaii.....in terms of inflight service or seating.