Originally Posted by
squatch
for some reason i have found that a few certain properties are horrid at posting points in a correct and timely manner, while most properties are perfectly fine. i have no idea why certain places have this issue, but there is one in particular in suburban chicago that NEVER got it right (they claimed that it had something to do with my company's discount rate, although other properties did not seem to have this issue).
i say this because i don't think it's fair to characterize the entire company's points program as lacking due to the deficiencies of a few properties, although if those are the ones that you constantly stay at it can me more than annoying.
I agree - but there were MULTIPLE times during 2007-2009 that I've also had issues. The above issues occurring from 12/10/09 to 2/15/10 are with the Marriott Courtyard Munich (2x) and Delray Beach Marriott. Until their recent devaluation, was considering spending more time with HH, but now it's back to the drawing board...we shall see...it's a shame as in recent years have been close to 150+ nights per year; things such as properly posting points (to me, anyways) are the "low dangling fruit" that the FFPs should get right as this is one thing that should be within their control!!!