Originally Posted by
DealDetective
I've also had this happen when a hotel upgrades me to a suite (not using one of my 4 confirmed upgrades). The hotel codes the stay as management comp or something like that. It's no problem to fix, but does require follow-up.
Thanks!!! I think that's what it is... Cause thinking back each of the 6-8 times this has happened, they did upgrade me to a suite at n/c.
Guess the trouble of callin Hyatt each time is worth the hassle.