Originally Posted by drbala

1. The check in desk for First class in DXB is outstanding, Your luggage is picked up by a porter from the limo and put on the scale. They refuse any tips.yes they accept tips
2. The limo service in all airports is efficient and an added perk.
3. The luggage delivery in carousel 10 for First, business class and gold members is a great ideawhen they actually send the F luggage there- they didnt last saturday!. Again your luggage is picked up by a porter and delivered to your limo. Coffee is served when you are waiting for your luggagenever ever in 10 times been offered coffee and agents check your luggage tags against your name .
4. The IFE is outstanding.did not work at all in F on my MRU DXB flight
5. The suite's minibar and snacks are excellent.if they were cold it would be great
6. The service is one of the best.excellent service
7. The quality and choice of food, wine and champagne are one of the best. I love the coffee and dates served before take off.
8. They are the only airline to offer a shower in their A380 which is better than any super luxury hotel.I dont know what hotels you are visiting but I dont find the shower particularly fantastic except that it is in an aircraft
9. Their fares are most reasonable and compete with most of the airlines.I dont find their prices particularly fabulous
10. Their website is good
11. The complimentary toilet kit is of great quality
Points for improvement:
1.Their First class lounge in DXB is a bit too large and can be improved. They have dispensed of the sleeping rooms which was a great facility in the old lounge.I love the fact that the lounge is large so not bumping into people like the J class lounge. the food is fabulous
2. A separate fast track security is needed in DXB.
3. They should offer complimentary toilet kit and pajamas on flights longer than 6 hoursI got kits & PJs on every flight 3 were only 6-7 hrs_I was actually surprised

In comparison AA is more like a glorified business class with almost identical catering,wine and toiletries kit to business class. Their IFE is antiquated and the screen is a joke.
BA still has no suites.
9W has suites but ground and air service is very spotty and check in at Bombay particularly their transfer between domestic and International terminals at is horrendous.If they can provide a limo I do not see any reason why they cannot transfer their premium class passengers by a Taxi which costs less than $40 in Mumbai.