A lot of skeptics out there, eh?

The way I see it, if an employee doesn't want to give top-notch service all the time then I don't want them on my staff, points devaluation or no.

Look, Hilton is screwing us just as much as they're screwing you guys. This means less occupancy/ revenue for individual properties as well as unhappy guests. I'm just trying to find a way to spin it into a positive. If there are cynics out there who think I'm just a corporate shill then so be it. I'm still going to come here to learn and contribute.

That being said, if any of you find yourself in the Hudson Valley shoot me a PM because I would love to meet!