FlyerTalk Evangelist & Ambassador: China
Join Date: Aug 2005
Location: DEN
Programs: DL DM/MM, UA 1K, AA Exp, HH Dia, WOH Glob, IHG Plat, Marriott Gold, NA EE, Hertz PC
Posts: 17,494
OP, like the post and your attitude towards your staff. I always appreciate good service and most of my time go out of my way to comment on it to HH corporate.
Unfortunately your view is from the service provider side, for us it is really devaluation.