IVR Problems
Has anyone else had the problem with aeroplan's IVR where the system will jump you out an operator while it is in the middle of listing your transactions? This seems to happen almost monthly with my account, as if there is a 'bad' transaction which it can't resolve until the statement is issued. Happens both for a telephone listing, and a faxed list (the latter right after it confirms that it is being sent - only it never arrives.)