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Thread: IVR Problems
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Old Feb 21, 2001 | 2:14 pm
  #1  
Scoop
25 Years on Site
 
Join Date: Jan 1999
Location: YYZ
Posts: 1,154
IVR Problems

Has anyone else had the problem with aeroplan's IVR where the system will jump you out an operator while it is in the middle of listing your transactions? This seems to happen almost monthly with my account, as if there is a 'bad' transaction which it can't resolve until the statement is issued. Happens both for a telephone listing, and a faxed list (the latter right after it confirms that it is being sent - only it never arrives.)
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