Originally Posted by
Billiken
I've had Hilton waive/forgive advance purchase reservations probably 3 or 4 times in the last few years.
Call the main reservations line again (not the hotel).
Good Luck and he's hoping for speed recovery for your father.
On the contrary I believe its always best to deal directly with the hotel since Hilton reservations has somewhat listed powers with regard to prepaid stays. In fact on two ocasions I have been able to cancel prepaids after I have been told specifically by reservations to contact the property directly since they were unable assist.
mike