Originally Posted by
Starwood Lurker
You mean as opposed to taking them back behind the building and putting a bullet in their head?

Tempting ...
Originally Posted by
Starwood Lurker
Seriously, though...yes...and that is precisely what happened in this instance.
Do some of these customer service representatives work at the
Austin Customer Contact Center by any chance? Perhaps I can enlighten them myself when I drop by in a few weeks.