Account Security @ AAdvantage
I know this sounds paranoid but, when you call the EXP line and provide your number to the prompt of course the person answers. "May I help you Mr. Transborder"? I realized that someone could call the EXP line, ask for several award tickets and have them sent to another address as long as they had information such as the my mailing address. They would also need to be able to give a brief summary of my last couple of flights. If I send a To whom it may concern fax, cannot call them to AAdvantage security they will for a fee of $50.00 put a password on my account. Any thoughts/opinions on this?