Originally Posted by
Peatisback
I suppose that clarifies my point a), but given the tough time you had getting it and my being told point blank it wasn't offered despite not being full, this brings up the question of how SPG can enforce "subject to availability" - and if the W South Beach is ever offering this benefit when not squeezed by CCS.
Don't get me wrong, I loved the place and the staff - and I'm giving it the great review it deserves regardless of this one issue - but this is a point that needs to be cleared up within this property's management.