Originally Posted by
ELAL
I don't think we should be so strict and scrap Avis because of one rude member of staff, after all Avis is a great company, with many great and friendly agents.
I agree that Avis has many friendly agents who are great. I have almost always had good experiences with Avis.
However, this appears to be an official communication of Avis/Budget policy, and if that is so, I don't wish to support a company with such a poor attitude and tactless communication style.
I would LOVE to be proven wrong.