Originally Posted by
SMBowen
With the free one car upgrade on Avis First, what is the break down on how that applies?
Note that upgrades are "subject to availability" and the location is the sole determiner of availability. Just because they have a particular car class available to rent does not mean you can necessarily be upgraded to it.
Originally Posted by
IAHtraveler
Avis considers a "Specialty" to be an upgrade from anything, though. I had this argument with them before when I reserved "Premium" because it was winter and I wanted ABS in Cleveland(
the page for Premium lists ABS as a feature). I got a 300 without ABS and nothing "could be done." Their argument was two-fold: 1. I was upgraded (300 is a Specialty car, which is better than premium
) and 2. That page is just "typical options" even though the page doesn't say that.
I also got "upgraded" to a stripper 300 on a premium reservation and got the same story.