Originally Posted by
ErrandGirl
Honestly they might have but all I heard was a gigantic yell; I could not discern what was being said and I played it back over in my head a few times but couldn't figure it out.
I spoke to some other people in line at Starbucks and asked "what did you make of that". And they said the same thing as me - they were nervous until they saw them smiling.
And maybe it's not such a bad thing they were smiling - as soon as I saw that, my heart stopped pounding and I thought "well, they wouldn't be this light-hearted if it was for real," so it actually made me feel better...
Smiling after the drill is fine, especially if it puts others more at ease. However, giggling is unprofessional. (I would venture a guess that those gigglers would be the first to pee their pants if it was not a drill but was real.)