Originally Posted by
pbarnette
Yet, amazingly, you see nothing wrong with posting something as 'fact', even when you can't actually remember it...
First off, I did not state it as fact, I simply commented that I have read more than one survey where Delta scored rather low and listed a few of them. The
fact I failed to remember where one of these came from has little bearing.
I don't think that people are really happy with Delta. I think they (and the other airlines) should aim to have most people be ambivalent, which would probably be an improvement. I simply object to people tossing out the same inaccurate claims of 'lots' of surveys showing DL at the bottom and then not being able to actually name any such survey. It is, frankly, dishonest.
Actually, I, along with others listed several surveys and links which you proceeded to try and spin in this way or that to make it look better. Which is more dishonest?
There is a whole thread on this, and I will say the same thing I said there. If you want to try and judge overall customer satisfaction based upon complaints from 0.0017% of an airline's customers, be my guest, but the 'fact' is that the statistics provided do not really provide you with any real support for that claim.
You must be a politician, or perhaps a lawyer? The spin you try to put on things is staggering. You're now discounting DOT statistics as invalid because they don't include a large enough sampling? Does the fact that they aggregated those numbers across the board mean nothing? It was complaints per x number of travelers. So basically, you're saying that the x number of travelers per 100,000 complaining about Delta are somehow different than the x number of travelers per 100,00 complaining about the other airlines? This is somehow your 'fact'? If forgetting a specific survey location is dishonest as you alluded, I would submit trying to spin every possible number so it's not as bad as it appears is delusional.