AA Miles With MCI/WCOM
Just got off the phone with WCOM regarding a very disturbing issue. I noticed that I have not had any AA postings for WCOM miles in the last few months.
The supervisor said I have been put on a "black list" of customers who can no longer earn miles because they have gotten too many miles and/or too many lines.
I was very annoyed with the response and they said they would get back to me in 2-3 weeks to see what they could do.
I have called AA AAdvantage ... They said there is no mile cap.
I looked through all the WCOM rules... No such information.
I have been a MCI/WCOM customer with multiple lines for at least 8 years. Why is this a problem now?
Does this make any sense to you?