Originally Posted by
weero
As the OP still has the eticket numbers and the PNRs, the refund should be a single call away. This is one of the few occasions where disputing it with the CC is more work than calling.
I've found the opposite to be true.
Disputing with my CC last time was a 3 minute call and they reversed it on the spot. When I called the airline, they said it would take 3-4 weeks and recommended I dispute with my CC to get quicker resolution