Has anyone received confirmation from "higher-ups" of specific hotels that will NOT be changing categories? I am particularly interested in Los Cabos Hilton and Hilton Barbados.
As a lowly silver VIP, I don't have access to the Diamond desk and two calls to the "normal" 1-800 customer service number have resulted in conflicting information. One agent indicated every hotel was increasing categories based on the training material they had been provided.