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Thread: From CNN: "Is aviation security mostly for show?"
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Old Dec 30, 2009 | 11:38 pm
  #16  
iquitos
 
Join Date: Sep 2009
Location: iad/dca
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Originally Posted by whatsinyourbag
We don't have customers, we have passengers...

And it doesn't have to be "customer service", it can be "respect" and respect is a two way street...

With the way we are attacked on here, why ask about being antagonistic?
this sums it up tsa attitude in a nutshell. imperiously inconvenience and harass the customer then use their normal reaction to justify escalated harassment. it shows. the attitude it the only consistency. if you don't like working with customers get another job. i am not backing down.
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