Originally Posted by MP (Miles+Points)

These are all true, if they haven't changed your booking. I personally found out at least three times now, someone in individual (different) hotels can interpret our booking differently and change it to splite the cost of one night to two nights. In those cases, even if you fill in an online form, all PCR staff can see from your booking is a very low rate for two nights.

The only solution is to call/email that hotel directly. In one case, I have to call them a few times to put things right and PCR can do nothing about it.