Originally Posted by
AndyTLe
But the DL SM system was working before the NW system was adopted. As said, it is the switchover is what is causing the issues.
That's questionable. The numerous issues with promotions posting correctly led a lot to be desired with the old SM system, hence why the far more agile, accurate, and detailed NWA system was put into place. Had Delta had an adequate IT infrastructure , there would've been no need to even think about using the NWA system or deal with the headaches of the merger.