Originally Posted by
UALfromMSN
The only downside to the VIP section is that servers will walk in during the movie to deliver food/drinks, and they tended to forget that they were in a theater, and had conversations with their customers.
Went tonight to see Sherlock Holmes. Terrible movie, great theater.
The good:
Great seats in the VIP section
Free parking - we were going to walk, but it was snowy and very windy.
DRINKS in the theater - wahoo.
Great sound
Loved the seats.
We saw zero servers in the VIP section, maybe they got the message.
The bad:
Very odd route from parking to theater. Who designed this place? You need to go back outside to get from the garage to the theater? Even worse, there seem to be no steps, so after a fully booked show it should be a total disaster waiting for the elevator to parking.
Bar totally disorganized and poorly laid out. Bartenders need MUCH more training.
The video made me dizzy. This is a digital theater, and I found the video very choppy. Sherlock Holmes had many fast-paced scenes, and the picture couldn't keep up. Worse than my home TV.
They seem very inefficient. I had booked online, and printed out my ticket. They then scanned the ticket and printed new tickets from that - what was wrong with the one I printed online? Then like 12 people checked it at various places. Someone needs to sit down and figure this out.