Originally Posted by
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When redeeming Regency/Grand ClubŪ Upgrades or Suite Upgrades at a resort property, you must pay a minimum of the prevailing deluxe rack rate (such as partial ocean view, ocean view, slope view, etc.). At non-resort properties you must pay a minimum of the prevailing rack rate.
The above are the rules for using points to upgrade to RC or suites. If it were me I would have reservations Book the room at the same time they do the upgrade. this way you can back out if the upgrade can't happen.
My question is...which deluxe rack rate is it. At Hawaii resorts there is partial ocean view, ocean view and deluxe oceanfront rooms all at different rates.