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Old Dec 17, 2009 | 11:58 am
  #122  
chofman
 
Join Date: Dec 2009
Posts: 2
my experience with ATMs in Argentina...

Hi everyone!

I found out about this forum on Monday... after visiting a couple of ATMs here in Rosario.
I'm from Belgium.. but I've been here for a couple of years now.
My story:
last Monday I went to an ATM to take some money from an account I have in Belgium (I must say, it has been a year that I don't use that card, but that's not the issue).
So I went to a Banco Galicia, with Banelco ATMs, nearby... I knew my card works there because last time I tried I did it in the same bank.
I tried several times, in 2 different ATMs, but no way to receive some money... both machines returned something link "su transacción no se puede concretar en este momento" or it simply didn't like my card...

Well, bad luck... so I went to a Banco de la Nación (where I have an account) and tried in their ATMs (Link this time)... I tried to withdraw AR$300 and it worked (had to pay the AR$11 of course... nice way to make some extra $$ Link & Banelco). So, I tried to withdraw AR$700 more (I had in mind the limit of AR$1000)... everything worked fine... I returned home with my AR$1000...

This Wednesday I checked my online banking to see if the AR$11 are really removed from my account (my bank gives me all transaction for free)... and that's where I saw a nice present from Banelco: I found 1 extraction for the AR$700 + taxes, 1 for the AR$300 + taxes, and 3 extractions for AR$300 that I never received (for what I can see on my homebanking, the 3 operations are made in Banco Galicia/Banelco).

So here I am... any suggestions?
I've already informed my bank in Belgium, also went to Banco Galicia and spoke with the "tesorero" (he said there is no money left over in the ATMs - so I think someone made an easy AR$900), also called Banelco but they don't take complaints for foreign cards (nice)...

thanks!
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