ive got a terrible trip booked. phx-syd-phx. im trying to modify it before the 21 days period.

in the ST days, we had to make all the hub suggestions, often times getting very creative by using mutiple carrier with multiple connections.

the agent yesterday told me the new system does all the work. i specifically asked about all of the asian carriers i could use and he said he checked all of them.

i find that hard to believe as it took hours of searching and creativity for the original agent to make my res. now this guy checks all airilines, in all classes of service, for a wide range of dates in 45 seconds.

should i keep calling until i get one of those awesome agents who check far and wide for seats or is the new system really that great?