Originally Posted by
secretsea18
The breakfast is cold on just about any jet if <1500 miles, not just CRJ900 and EMB planes. AND this is something that has had a negative change for many travelers, especially former NW flyers, who almost always were offered a hot breakfast on most morning flights.
Another "Best in Class" improvement, in the name of aligning service, all because many DL planes did not have ovens.
Well said! Don't pee on my back and tell me it's raining...

Also just as a point of clarification, there was no hot towel on the CRJ (not that I care), but was on the 757. I guess the scolding towel service is only available on the big planes.