Originally Posted by
mbstone
I so do not believe this thread. If this had been a real incident witnessed by an entire F cabin on AA there would have been multiple FTer eyewitnesses and this thread would be in American AAdvantage instead of here.
As a Dallas resident I can tell you the story is true and has become a huge PR disaster locally. It has gathered plenty of local coverage from the accused and the other eye witnesses. To your point, I agree it should have stayed in American AAdvantage. There are underlying issues that AA needs to hear, although unofficially at FT.
This story hit a cord with all of us frequent travelers who travel on AA planes more than sit at our office desks- “
it could have been me.” Some FA's, just like any employees have bad days. However, if I offend my receptionist at the office- I do not get a federal warning, we just fix it. Not so in the air. It appears there is a post 911 tension between passengers and FA's that is probably more related to job tensions more than anything else. Clearly it is the exception and not the rule.
Last week I overhead the #2 FA tell a passenger to “tell Obama you will call him back” rather than tell him to turn the his phone off- as the door was already closed. His response was “pardon me, I do not understand.” She repeated herself and said “you know what I meant, tell Obama you will call him back. His response was "what does Obama have anything to do with anything with this," she said "don’t get smart with me, just turn it off. This continued and later she was in the galley telling the #1 FA the guy was being rude and if she had any more problems they will have to pull him off.
On the same flight the #1 FA moved an F passengers overhead luggage into coach so she could accommodate luggage for an employee. This move was to accommodate the luggage of a late boarding pilot in the jump seat. (No he was not in a hurry, he told me so.) I mentioned to my seatmate, I’ve never seen that before and he responded…. “Yea but what can I do about it.” Exactly….