Originally Posted by
RCyyz
Handing out a warning card when not warranted ought to be (IMHO) cause for dismissal. AA should conudct their own internal investigation then, assuming all that we've read is true, fire the FA with cause.
I am surprised though that the FA actually got this card in the first place. My impression was that the captain had to sign said card. If so, did the captain do his due diligence? Obviously not (again, assuming all that we've read is true). IMHO, the captain bears some responsibility here too.
From the accounts we've heard, it sounds like the captain did not come out to interview the passenger personally, which, in hindsight, would have been prudent. However, when contacted by a FA claiming to have been threatened/intimidated, I can see how the captain would take her at her word, presumably having no reason to suspect otherwise.