FlyerTalk Forums - View Single Post - "Please Accept Our Apology" (Online Replacement for Skykit) Thread [Merged]
Old Dec 10, 2009 | 5:00 am
  #215  
sjl
10 Countries Visited20 Countries Visited30 Countries Visited15 Years on Site
 
Join Date: Nov 2006
Location: HNL / TPE
Programs: 1K, SPG Gold, HH Gold
Posts: 377
Originally Posted by PHLGovFlyer
Correct. While I don't have the web address right now I do know that it asks for flight number, date, etc in order to validate your request for compensation. If the info you input doesn't match up it gives you an error message.
In my past experience, after being burned twice, I now always still ask for a skykit. When I've imputted the correct information based on the FA general announcement, I never get an email or reply UNLESS I had a number to enter. The last time that happened to Mr sjl and me, I sent an email to 1K and asked why we were told to do this on line by the FA but nothing happend. I received an apology email and compensation for both of us.
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