Originally Posted by
avsfan733
They Can't even follow their published procedures

you seriously think having the rules published would have any impact?
In some cases, yes. It would certainly deflate some of the puffery that goes on occasionally (as oft reported here and elsewhere) when a TSO says "I know the rules, you're wrong", even if the TSO is in fact demonstrably wrong. Granted, that's about one step too late in the process. But, over time, it might have an impact.
Of course, I'm known around my workplace as the eternal optimist ...