Hello all,
I need help with getting a refund on a non refundable ticket. Basically I (my family) bought three tickets to Italy last January for a trip in July of 09'. We had to cancel and did not have insurance. So we have about $4000 sitting in an account with Continental that we can only use to book new flights before Jan 31st of 2010. I was sorta told by an agent that the tickets are non refundable but if we book the new flights that are cheaper they will give us travel certificates for the balance. These certificates are transferable for the face value. Basically we need to pay the change fee, (not sure of that amount) and then these certificates now have a value. These could then be sold at face value (our case, to my very worldly traveled cousin) So I was wondering if anybody has ever done this? Sorry for the long post.
Thank you
Nick,Julie,Ryder and Sharon