Originally Posted by
IB-Dick
One of the biggest complaints about IB is our lack of communication with the forum members. Because of this, we try to keep you informed with the information we have available. When a problem is reported, we look into it. To let you know that we're looking onto it, we tell you so. If we don't tell you that we're looking into it, you get upset that we're not looking into it.
False dilemma.
Fourteen months is a
long time to have so many multiple, incessant problems. Folks here have been very, very patient.
The fact that you can even refer to having
perennial complaints (plural) says more than you realize.
I'm trying to think of another website that has even had, say, three months (or two, or just a single month) of problem after problem.
Originally Posted by
Dovster
...I am going to take a wild guess here and say that what he would really prefer is having these problems fixed.
True, but unfortunately that appears not to be possible. (Despite the multiple offers from people on FT who do know IT stuff extremely well and have offered their expertise to assist. Such an offer would be presumptuous if we were talking about a week's worth of problems, but 14 months is a different matter).
On this one, you can speak for me indeed.
A number of us have been posting on FT for years and there have always been problems from time to time, but nothing like we have seen in the past year or so.The current situation is, to put it politely, ridiculous.
Well said.