Actually, it's JGX but that's of little relevance.
The part that confuses and worries me is how, if, as you say the injury didn't immobilize or incapacitate her, she allowed herself to be placed in a wheelchair for goodness sake?!?!?
Wheelchairs cause HUGE extra work for the crew, handling and check-in staff. Often they cost the airline extra money and are also limited in number at certain airports, so by allowing herself to be placed a wheel chair, she could well have taken the place or caused a delay to some one who genuinely needed to be in a wheelchair.
Out of interest, was she also upgraded on the second sector?
Regards,
JGX
JGX,
I will explain it one more time although I wrote about it before,when we reached the airline counter we gave the passports to the agent and informed her that we would require the buisness class seats(either paid or comped) as my wife had the sesamoid bone fracture,she took a glance at the bandaged foot and went and spoke to her boss and came back and printed the new boarding passes and gave them to us and said that she already ordered for a wheelchair.
All this happened in a matter of 5 minutes.