Originally Posted by
vrbaba
That would be nice, but a difficult logistical problem to solve. I doubt airlines would be inclined to spend to get that seamlessly working.
The airlines willingly make their business complex, so it's their onus to solve customer problems of their making. That's the lamest excuse I've seen.
Absolutely contact the DOT; you may also check in with
www.flyersrights.org, but don't skip the concise, well reasoned, DOT complaint. This bag fee situation is a complete mess that needs to be addressed, and the airlines (as typical) are doing a mess about it.
And yes, you should not have to pay the $50 -- AA has a duty to rebook you
at no cost, a duty that it did not uphold.