Originally Posted by
flg8rmatt
Sorry to revive an old thread, but I too wrote in to "WE CARE" on November 16 and as of today, still no response other than the auto acknowledgement I got right when I sent the email.
I guess nothing has improved.
They seem to be pretty slow lately. Still, they have been much better about responding than UA was when I flew them. At least the responses are spell checked.