200 ngts/ 200 legs/year -

Sorry to hear that you had to go through the conversation with the agent until you got to talk to the supervisor.

I was short even for Gold last year - mostly due to the competitive promotions (FFN from Hyatt, Free Weekends from Starwood). I called MR Platinum Desk on top/Jan - the agent offered me Plat Challenge right away. Since I completed 18 nights in Jan, I was never downgraded to Gold or Silver technically.

I received MR Gold card a few weeks ago, but Plat card is on the way - the web site shows me as Plat.