Originally Posted by
Renard
Maybe I'm being too harsh but it seems almost as BA's little 'slap on the hand' could have been written by BA itself. Of the hundreds of consumers impacted by their shenanigans, how many will be helped by this? A couple of dozen tops?

That's what I was thinking -- when I read that article!

No real 'teeth' in the 'punishment' -- doesn't even scream 'deterrent' - to me!